Frequently Asked Questions
Frequently Asked Questions
Everything you need to know about ordering wallpaper, custom murals, wall art, wall measurement, samples, installation, payment methods, file uploads, and support.
How do I order wallpaper?
Step 1: Select your favorite design and click the “Get a quotation & samples” button, or contact us through live chat on WhatsApp.
Step 2: Book a free wall measurement service and choose wallpaper samples to see the finish and colors before ordering.
Step 3: We will send you a quotation. After you confirm the order, we will print the wallpaper and schedule the installation. It usually takes 2–3 business days to complete the installation, depending on the jobs schedule.
Can I order wallpaper in a custom size?
Yes. Our wallpaper is custom printed to fit your wall measurements, so you do not need to choose from fixed roll sizes.
Do you provide a quotation before printing?
Yes. After we receive your wall measurements, selected design, and material preference, we will send you a quotation for approval before starting production.
Can I request wallpaper samples before ordering?
Yes. You can view wallpaper samples to check the finish, texture, and colors before confirming your order.
How do you sell wallpaper?
Wallpaper is calculated per square meter. Every order is customized and printed specifically to your wall size.
Final prices depend on the wall size and selected wallpaper material.
Do you offer wall measurement service?
Yes. You can book a free wall measurement service so we can check the wall size properly before printing.
Can I send my own wall measurements?
Yes. You can send your wall width and height in centimeters. For best results, measure the wall in more than one place, especially if the wall is not perfectly straight.
Why is wall measurement important for custom wallpaper?
Accurate wall measurement helps us print the correct size and avoid design cropping, shortages, or extra material waste.
Can I print my own image or design as wallpaper?
Yes. You can send your own image, artwork, pattern, or mural idea, and we will check if the file quality is suitable for wallpaper printing.
Can you help adjust the design to fit my wall?
Yes. We can help position, crop, or scale the design to better fit your wall size and layout before printing.
Can you create a custom wallpaper design for my room?
Yes. We can help with custom wallpaper design depending on your room type, style, wall size, and project requirements.
Will the wallpaper color look exactly like my screen?
Colors may look slightly different from screen to print because screens and printed materials display colors differently. Samples are recommended when color matching is important.
What image file types does Wall Display accept?
Our website uploader accepts JPEG, PDF, and PNG files. The maximum file size is 3 MB.
What is your privacy policy regarding the use of my images?
We will never use, sell, promote, or print any of your images without your prior written consent. It is your work, and it cannot be used in any way without your permission.
What wallpaper materials do you offer?
We offer a wide range of smooth, peel & stick, and textured wallpapers, such as canvas, sandy, and linen finishes, as well as seamless wallpaper without any joins.
Is the wallpaper easy to clean?
Yes. You can gently clean the wallpaper using water and a soft white cloth. Avoid harsh chemicals, rough sponges, or strong scrubbing.
Is the wallpaper suitable for kids rooms?
Yes, we offer non-toxic and PVC-free wallpaper, making it a safe and suitable choice for kids rooms, nurseries, playrooms, and bedrooms.
Our kids wallpaper designs are custom printed to perfectly fit your wall, featuring soft colors, playful themes, and a clean, beautiful finish for your child’s space.
Where is the wallpaper printed?
Our wallpaper is printed in Dubai.
How long does wallpaper printing take?
Production usually takes 1 business day after final confirmation.
Do you provide wallpaper installation?
Yes. Wallpaper installation is available across the UAE.
What is the expected turnaround time for wallpaper installation?
After order confirmation, it usually takes 2–3 business days to complete the installation, depending on the job schedule.
Do you deliver outside UAE?
Yes, we offer international delivery through FedEx.
Does my wall need to be prepared before installation?
Yes. The wall should be smooth, clean, dry, and free from dust, cracks, moisture, or peeling paint before installation.
Can wallpaper be installed on textured walls?
No. For best results, wallpaper should be installed on a smooth surface.
Can wallpaper be installed in bathrooms?
Yes, we offer special wallpaper suitable for bathrooms and powder rooms.
What payment methods do you accept?
We accept all card payments, including Visa and Mastercard, as well as Apple Pay, Google Pay, and bank transfer.
How do I change the shipping or billing address on my order?
Please contact us at support@walldisplay.ae or WhatsApp support at +971 58 566 8152.
Do you offer discounts for designers, artists, or photographers?
Definitely. Please contact us at support@walldisplay.ae.
Do you accept bulk wallpaper orders?
Yes. We accept bulk orders for villas, offices, restaurants, hotels, schools, clinics, retail stores, and interior design projects.
Can you work with interior designers and contractors?
Yes. We can support interior designers, contractors, fit-out companies, and commercial clients with custom wallpaper printing and project coordination.
Still have a question?
Our team is happy to help with quotations, samples, measurements, and project advice.